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Marketing with Strategic Empathy: Inspiring Strategy with Deeper Consumer InsightBy Claire Brooks
Get Free Ebook Marketing with Strategic Empathy: Inspiring Strategy with Deeper Consumer InsightBy Claire Brooks
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The current focus in many Fortune 500 companies is on consumer insights, where strategists develop deep consumer insight – or empathy—as a basis for flexible strategy formation. Strategic Empathy, therefore, is not a soft skill, but can be a powerful force for success.
At the core of the Strategic Empathy process is immersive and experiential learning, also known as Strategic Learning, leading to a deep understanding about the functional, emotional, and cultural drivers behind consumers' thoughts, feelings, and actions. Marketing With Strategic Empathy explains how to:
-design and implement Strategic Learning Journeys
-implement specific learning methods, including techniques to uncover unconscious emotions, ethnographic observation, online research, semiotic analysis, and trends analysis
-empower managers with team-based skills for activating learning
-develop video and multimedia story telling skills for communicating Strategic Learning and other strategies to stakeholders
The book also provides proven skills, processes, leadership methods, how-to guidance, and global case studies to help companies implement Strategic Empathy within their organization.
- Sales Rank: #1509293 in Books
- Published on: 2016-08-28
- Original language: English
- Dimensions: 9.21" h x .54" w x 6.14" l, .0 pounds
- Binding: Paperback
- 256 pages
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